Fortune 500 brands including American Eagle, Canada Goose and Maple Leaf Sports and Entertainment have signed on to augment their in-store and eCommerce sales with personalized live video co-shopping. With GhostRetail’s white-label platform, brands can drive significant incremental revenue by increasing their online conversions, growing basket sizes and decreasing returns. They can also engage with their customers through a new channel and drive personalized, human connections with their customers.   

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The results are in and customers are seeing the impact of this new channel: "The pandemic has accelerated the personalization of the eCommerce experience," said Karen Peters, SVP, Global Retail Operations – AEO Inc. "The need for real human interaction on digital channels has never been greater and the American Eagle brand's AE Live app, powered by GhostRetail, provides an innovative, cohesive shopping experience that enables our brand ambassadors to connect with our customer community in a way that is fun, engaging and will help to drive traffic." (Full press release here). 

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How Will I Make An Impact?

 

GhostRetail is reimagining how e-Commerce works, and they have strong early traction and proven product-market fit in bringing in big logos. They’re ahead of the curve in a multibillion-dollar market, and your role is critical in helping to lead them through this next transformational period of growth as they build out their GTM process.  

 

Reporting to the COO/Co-Founder and partnering with a renowned Enterprise SaaS Fractional CRO, you will take on all things sales, which includes building the strategy for a repeatable sales process, recruiting and building the team and selling hands-on as a player/coach. 

 

As Head of Sales, you will be responsible for creating the sales playbook that will enable GhostRetail to scale from 0-1, and then 1-10 and beyond. As a key member of the executive team, leaders will look to you for best practices and key decisions necessary to build a rapidly scaling and successful sales organization.

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Does This Sound Like You?

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• You have experience implementing and scaling a cutting-edge sales operation from the early stages through to the ~$50M revenue growth stage.

• You can be a player/coach and provide hands-on help in supporting and closing large enterprise customers. 

• You are looking to contribute at an executive level, responsible for the sales strategy and revenue targets. 

• You can execute and report across all sales performance metrics. 

• You have experience participating in all steps of the recruiting process to build a high-performing and motivated sales team.

• You’re a player-coach, eager to mentor, develop, and guide your growing sales team to enable them to grow and do their best work.

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Our Ideal Candidate Has:

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• Experience in a senior leadership role in a scale-up environment (ideally you’ve seen both the $1-$10M and $10-$50M revenue growth stages).

• You have B2B (or B2B2C) Enterprise SaaS experience.

• You’re an inspiring leader and coach - you have recruited and mentored a high-performing team of BDRs and AEs. 

• You’ve demonstrated success in building out a revenue engine from scratch; you can build processes while selling without them.

• You can guide a team on best practices with a ‘land and expand’ acquisition approach.

• You’re analytical and data-driven, constantly looking for ways to optimize the funnel. 

• You’re passionate about revolutionizing this industry.

• You identify as low ego but ambitious, collaborative, open and honest.

• Comfort and experience working in a distributed team environment (as a result, the location is flexible for this role).

• Nice to have: industry experience in the Omnichannel space with experience selling eCommerce or Retail technologies.

 

The Process:

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As your Artemis Canada Recruitment Consultants, we'll work closely with you through every step of the process.

 

We understand, accept, and value the differences between people of different backgrounds, genders, sexual orientations, ages, beliefs, and abilities.  We aim to create an inclusive environment and encourage diverse individuals to apply.

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I’d love to hear from you - even if you don’t meet 100% of the requirements. Send us a note at Leigh@artemiscanada.com & Carly@artemiscanada.com if you or someone you know is interested!