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Senior Manager, Marketing Operations- Mattermost

Are you looking for a high impact role where you can help shape a Series-B backed organization that is ready to scale? Mattermost is becoming a key player in a $30B industry, and they are just getting started!

Who is Mattermost & How Are they Changing the World?

Mattermost provides an open-source enterprise-grade messaging platform to many leading organizations to enable their teams to collaborate securely and privately anywhere. With over 10,000 server downloads/month, their customers include Intel, Samsung, Affirm, The US Department of Defense, and more.

Their private cloud messaging platform offers secure, configurable, highly scalable messaging using web, mobile, and desktop applications and provides deep integrations with hundreds of SaaS and on-premises tools and applications.

With 120 employees globally, and on the heels of their $50M Series B in June 2019, they are on an exciting path to use this funding to accelerate their growth. 


Mattermost values high impact work, ownership, self-awareness and being focused on customer success. If these values match who you are, we hope you’ll be interested in learning more.


How Will I Make An Impact?

The Sr. Manager, Marketing Operations will lead the development of scalable processes and programs to empower the marketing team to drive results. It requires an individual with strong technical acumen and ability to work cross-functionally with the sales and marketing team to determine how to best reach, educate, close and nurture the buyer. This is a great opportunity for a marketing operations expert to contribute to building one of the savviest B2B marketing machines in the space.


How Do I Know If This Is For Me?


You are a self-starter with a solution-oriented mindset. As a Sr. Manager, Marketing Operations, you’ll be responsible for: 


  • The design, development and integration of the marketing technology stack (Marketo, Salesforce, Looker Zoom Webinar, Engagio, Outreach, etc).

  • Evaluating new technologies and add-on applications to improve and optimize marketing performance. 

  • Enabling marketers to build, launch and measure campaigns with the appropriate guardrails and systems for approvals. 

  • Defining, establishing and maintaining scalable processes that ensure best practices in campaign and lead management.

  • Creating and maintaining global dashboards to report on marketing and sales effectiveness and business impact.

  • Reporting on pipeline and campaign performance, measure ROI, and ensure no lead is left behind.

  • Partnering with Sales & BizOps to manage and optimize lead management, scoring, routing and efficient handoff to SalesMonitor and maintain data quality within the marketing database in partnership with operations and analytics teams.

Do I Have What It Takes? (Requirements)


  • 7+ years experience in marketing / operations / analytics / bizops or other quantitative roles

  • 5+ years of B2B marketing experience preferred

  • Proficiency in Marketo, Salesforce and Looker as well as experience integrating those systems with other martech

  • Experience managing Marketing Ops process including lead management, database management, segmentation, and field mapping

  • Works well with Sales Ops and Marketers to define and implement projects and campaigns

  • Strong analytical skills. Loves working with data. Strong SQL skills a plus

  • Technically capable, excellent communicator, and a desire to improve processes

  • “Hacker mentality” - ready to roll up sleeves and do what it takes

  • Strong project management skills and experience with superb attention to detail.

Mattermost is a remote-first company with staff living and working across the globe. They are currently hiring staff in these countries/regions:


Canada - Chile - Finland - Georgia - Germany - India - Mauritius - Philippines - Poland - South Africa - Turkey - Ukraine - United Kingdom  - United States 

Does this sound exciting to you?
Get in touch with Leigh!

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