Who Is Ondexx & How Are They Changing the World
Ondexx is on a mission to transform how large insurance and reinsurance organizations manage their collective knowledge. Their platform powers secure, intelligent knowledge management - enabling global enterprises to capture, organize, and access critical information with precision and trust.
The company sits at the intersection of content, compliance, and cloud technology, serving clients in some of the world’s most regulated industries. Backed by a strong customer base and steady growth, Ondexx is building the next evolution of its SaaS product - one that combines enterprise scalability, AI-driven insight, and client flexibility.
This is an environment where innovation and practicality meet - where disciplined engineering meets creativity and long-term thinking.
How Will I Make An Impact?
As Technical Director, you’ll be the operational right hand to the CTO, turning strategic vision into flawless execution. You’ll drive delivery, elevate technical excellence, and ensure that both the product and engineering organization scale effectively.
In this role, you will:
- Translate strategy into execution: turning roadmap priorities into clear, actionable plans across engineering.
- Lead a growing development team: mentoring engineers, unblocking challenges, and setting a high bar for code quality and collaboration.
- Oversee product delivery and client projects: managing technical onboarding, integrations, and custom development for enterprise customers.
- Bring strong business acumen and project management skills: translating client requirements into clear Statements of Work, managing onboarding and delivery in partnership with the Customer Success Manager to ensure seamless client experiences.
- Shape the technical foundation: guiding architecture, infrastructure, and DevOps practices across AWS, .NET, and modern web technologies.
- Champion operational excellence: driving improvements in CI/CD, observability, secure deployments, and compliance (SOC 2, HIPAA, or equivalent).
- Be the bridge between the business and technical worlds - ensuring customers, stakeholders, and engineers stay aligned on priorities and outcomes.
- Empower the team and culture: balancing process with autonomy, and creating an environment where people and products thrive together.
How Do I Know If This Is For Me?
This opportunity is for a hands-on technical leader who thrives in a high-growth SaaS environment - someone equally energized by strategy and execution.
You’ll love this role if you:
- Excel at turning technical vision into organized, actionable work.
- Have scaled software in a SaaS environment and enjoy the challenges of growth.
- Appreciate both customer collaboration and technical depth - you’re just as comfortable in a client meeting as in a code review.
- Bring breadth across the stack (AWS, APIs, .NET, C#, JavaScript, DevOps) and know how to tie these systems together elegantly.
- Believe leadership is about enabling others to deliver their best work, not just managing output.
- Are energized by solving problems in complex, regulated or high-compliance environments (SOC 2, HIPAA, etc.).
- Thrive in a remote-first environment - self-directed, communicative, and skilled at leading distributed teams with clarity and connection.
- Want to help define the engineering foundation of a scaling company.
If you want a role where you can see the direct impact of your leadership, your decisions, and your technical judgment - this is it.
Our Ideal Candidate Looks Like:
- 10+ years of software development experience, with at least 3 in technical leadership.
- Proven success leading enterprise SaaS scale-up teams - ideally in fast-paced or transformation-stage companies.
- Deep technical fluency in .NET (C#, VB.NET), JavaScript, and AWS services (Lambda, API Gateway, Aurora/MySQL, Elastic Beanstalk, Redis/ValKey, OpenSearch).
- Strength in DevOps/DevSecOps, including CI/CD, observability, automation, and secure deployments.
- Demonstrated experience with client-facing technical work - integrations, onboarding, and solution delivery.
- Ability to translate complex, ambiguous product requirements into structured plans and tickets.
- Balanced leadership style - strategic yet hands-on, able to dive deep when needed but also think several steps ahead.
- Known for clear communication, collaboration, and creating team clarity.
Bonus points if you bring:
- Experience in InsurTech, FinTech, or other regulated B2B SaaS industries.
- Familiarity with SAML/SCIM/MFA and enterprise identity frameworks.
- Knowledge of LLM or AI applications in search, automation, or knowledge systems.
- A track record of scaling systems and teams with efficiency and empathy.
We understand, accept, and value the differences between people of different backgrounds, genders, sexual orientations, ages, beliefs, and abilities. We are happy to make any accommodations you may need throughout the interview process. We aim to create an inclusive environment and encourage diverse individuals to apply.
The Process:
- Initial Screening with Artemis Canada
- Conversation with the Hiring Manager/CTO
- Conversation with CEO
- Case Study/Presentation
And of course, your Artemis Canada Executive Recruitment Consultant, Alex Daminato, will work closely with you throughout every step of the process.
We’d love to hear from you - even if you don’t meet 100% of the requirements! Send a note to alex@artemiscanada.com if you or someone you know is interested!
