Customer Success Manager - External Audit (UK) – MindBridge

Who Is MindBridge & How Are They Changing the World

MindBridge is a global leader in AI-powered financial risk intelligence, helping audit and finance teams analyze financial data at scale using artificial intelligence. With more than 120 billion financial transactions analyzed through its platform, MindBridge is helping organizations modernize audit and financial oversight processes, enabling teams to uncover risk, improve efficiency, and make better decisions through data-driven insights.

How Will I Make An Impact?

• Partner with leading external audit firms across EMEA to help them realize measurable value from MindBridge.
• Become a trusted advisor to Audit Partners, Directors, Senior Managers, and engagement teams.
• Drive adoption of AI-powered audit analytics and support firms in modernizing their audit methodologies.
• Lead customer success initiatives that improve retention, customer outcomes, and long-term engagement.
• Act as a subject matter expert on audit workflows, financial data, and audit analytics best practices.
• Collaborate with Product, Services, Support, Implementation, and Sales teams to deliver exceptional customer experiences.
• Help shape the future of the Customer Success function in a fast-growing AI company.

How Do I Know If This Is For Me?

• You have hands-on experience in external audit, public accounting, audit transformation, or audit innovation.
• You understand audit methodologies, financial statements, general ledgers, subledgers, and financial transaction analysis.
• You enjoy building trusted relationships with senior stakeholders and acting as a strategic partner.
• You are excited about technology, data analytics, AI, and the future of audit.
• You enjoy helping customers navigate change and adopt new ways of working.
• You are comfortable presenting to executive audiences and leading customer-facing conversations.
• You thrive in collaborative, high-growth environments where you can influence how things are built.

Our Ideal Candidate Looks Like:

• 5+ years of experience in External Audit, Audit Advisory, Audit Innovation, Financial Consulting, Customer Success, or related fields.
• Experience working with audit firms, audit methodologies, and audit engagement teams.
• Bachelor's degree in Accounting, Finance, Business, or related field.
• ACA, ACCA, CPA, or equivalent designation preferred.
• Strong understanding of ERP systems such as SAP, Oracle, NetSuite, Workday, or Microsoft Dynamics.
• Experience supporting technology adoption, analytics initiatives, or software implementation projects.
• Strong project management and stakeholder management capabilities.
• Ability to travel up to 25% (~once per quarter)
• Must be authorized to work in the UK

Location: UK (Remote)

We understand, accept, and value the differences between people of different backgrounds, genders, sexual orientations, ages, beliefs, and abilities. We are happy to make any accommodations you may need throughout the interview process. We aim to create an inclusive environment and encourage diverse individuals to apply.

The Process:

• Intro call with Artemis Consultant 
• Conversation with Hiring Manager (~30 minutes)
• Case Study Presentation + Panel Interview (~60 minutes)
• Final conversation with leadership + HR

And of course, your Artemis Canada recruiter will work closely with you throughout every step of the process.

We’d love to hear from you — even if you don’t meet 100% of the requirements!

Send a note to natasha@artemiscanada.com if you or someone you know is interested.