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Digital Engineering Leader - Bond Brand Loyalty 

Who Is Bond Brand Loyalty & How Are They Changing the World?


Bond is dedicated to helping global brands achieve customer-centric growth. They build customized loyalty marketing and human experience solutions for their global clients, enabled by technology and data insights. They serve household names like Ford, CIBC, Aveda and more. 

How Will I Make An Impact?

As the Director, Digital Engineering you will provide leadership and process expertise to multiple teams of engineers. Your work will enable teams to deliver technical solutions and cloud migration to top customers while you manage overall project delivery, resource planning, and management for a broad portfolio of loyalty and customer technology systems.

As the team's leader, you'd ensure consistent high-quality delivery to customers while also operationalizing and streamlining processes to mirror their growth. You'll support the team through granular advice and seeing the big picture.

You will: 

  • Lead multiple teams of engineers, providing technical expertise and leadership to support the on-time and on-budget delivery of client solutions

  • Establish and enforce engineering best practices and development standards

  • Implement and govern delivery best practices, to enable teams to work in a fast-paced agile environment

  • Lead the migration of existing technology solutions to the cloud (Microsoft Azure)

  • Support the enterprise SOC 2 compliance implementation

  • Implement and govern the process improvement process

  • Ensure accurate resource and budget forecasting management to ensure that resource and revenue forecasts are aligned, and that project hours forecast are tracking with actuals.

  • Collaborate across the organization including sales, strategy, client operations, and other teams to provide technical design and accurate pricing based on sound assumptions for resourcing and build costs as part of the business development process.

  • Communicates status, issues, and risks effectively to client team members

  • Inspire, and advocate for your team, coach and mentor direct and indirect reports to manage career paths and develop talent. 

  • Support the team via granular advice and big picture strategy

How Do I Know If This Is For Me?
You're passionate about being a great people leader and implementing operation-oriented processes. You thrive off seeing the immediate and tangible impact that your work has on team members and customers. You're a whiz at resource forecasting and pricing models, enabling your team to support large clients. You're able - and excited to! - get into the weeds with your team when necessary. You're a great program manager: You'll lead directors who are accountable for project delivery. Last, but definitely not least, you can build a strong culture for your team. 

Our Ideal Candidate Looks Like:

To succeed in (and enjoy!) this role, you have: 

  • Proven ability in driving organizational and technical change

  • Demonstrated engineering background in multiple disciplines including system architecture, Software development, system administration, database design.

  • Experience with building technical roadmaps and implementing engineering best practices

  • Proven leadership experience 

  • Hands-on experience with major Cloud providers’ infrastructure and services (Microsoft Azure) 

  • Strong program and client delivery experience

  • Experience with Agile development methodologies 

  • Strong business acumen and understanding of financial processes within an agency or professional services organization including resource allocation and management, and financial management including billing, invoicing, financial planning, and reporting.

  • Excellent verbal and written communication skills and ability to influence and build consensus amongst many stakeholders

  • Ability to communicate advanced technical concepts to non-technical audiences

The Process:

After an initial introductory call with myself (Negin), the interview process is:

1. Interview with HR Business Partner

2. Interview with Hiring Manager

3. Interview with CTO

4. Interview with customer success leader

5. Meet with the CEO

As your Artemis Canada Recruitment Consultant, I’ll work closely with you through every step of the process.


We understand, accept, and value the differences between people of different backgrounds, genders, sexual orientations, ages, beliefs, and abilities.  We aim to create an inclusive environment and encourage diverse individuals to apply.

I’d love to hear from you - even if you don’t meet 100% of the requirements. Send me a note at if you or someone you know is interested!

Bond is proudly recognized as a Great Place to Work and a Best Managed Company for the third year in a row. They've experienced tremendous growth in recent years as direct to consumer companies focus more and more on the consumer experience... and Bond is there to help them do that every step of the way.

Does this sound exciting to you?
Message me!

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